Shipping & Returns

 

Shipping & Packaging Your Records

We take extra care to ensure your items arrive safely and intact. We use protective cardboard insert sheets and record mailers. Packing peanuts and bubble wrap are also used when necessary. Records are packaged with the vinyl removed from their covers or picture sleeves to avoid seam splits to the covers or sleeves on non sealed records. For shipping 78rpms we sandwich between multiple cardboard inserts and pack them with packing peanuts in an oversize shipping box to prevent damage. Please contact us if you have any questions regarding shipping. 

Returns
Our policy is 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return you must submit a request. The item must be unused and or in the same condition that you received it. It must also be in the original packaging..

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.